One should consider quite a few factors before choosing between operating internally and running CRM as a cloud solution. Too often, the decision is based on just one dimension, which is price. But the price is based on the repeated monthly cost for a single hosted user and not on the total costs over e.g. 5 years. License types, integration with other back-end systems, cost of downtime, control over updates, storage space, outbound traffic and other elements should be included in the overall decision making.
MicroPartner advises on the basis of all the dimensions, and we would like to join you in taking responsibility for the right solution.