Blog – Razor-sharp views on CRM and ERP

By Matthijn Hoogenboom, Sales Director, MicroPartner Blog: A good customer experience ensures that the customer returns. A CRM strategy enables companies to meet their customers where they are. Get 4 tips on how to determine the best CRM strategy.

By Matthijn Hoogenboom, Sales Director, MicroPartner Blog: Project management is how you manage projects from start to finish. Project management is about how to best work through the phases of the project - and at the same time adhere to both timeline and budget.

By Matthijn Hoogenboom, Sales Director, MicroPartner Blog: Power Apps are an exciting tool that allows you to easily build custom business apps - without the use of code. Power Apps can be used to support multiple processes involving workflow, automation, data visualization, reporting, collaboration, and more.

By Matthijn Hoogenboom, Sales Director, MicroPartner Blog: Online Events? Virtual events? Online meetings? Digital events? Webinars? The list goes on. What they all have in common, is that they are all held online, which, in these times, is an obvious business opportunity.

By Matthijn Hoogenboom, Sales Director, MicroPartner Blog: Navision and C5 are now called Dynamics 365 Business Central. Today, Navision and C5 have entered the Dynamics 365 palette and are now called Dynamics 365 Business Central. The product names Navision and C5 no longer exist, and Microsoft is in the process of phasing out the solutions.

By Matthijn Hoogenboom, Sales Director, MicroPartner News: We have just launched a new collaboration with Flexfone, which is a Danish company specializing in business telephony of the future. Flexfone has also, as the first in Denmark, been approved for an integration into Microsoft Teams, so you get access to many of Myfone's functions directly in Teams.

By Patrick Hoogenboom, CEO, MicroPartner News: Microsoft launches a new Dynamics 365 application aimed at companies that works with projects. Dynamics 365 Project Operations will be launched by October 2020 and will replace Project Service Automation.

COVID-19: Following the announcement by the government yesterday, we are taking our share of social responsibility and following the government's recommendations. As a result, from today, we have initiated that all our employees must work remotely to limit the infection with Coronavirus (COVID-19).

By Matthijn Hoogenboom, Sales Director, MicroPartner Blog: The way we work has changed due to the technological advance. Now, we have tools to work more efficiently and productively. But the speed of the advance may make it difficult for companies and employees to keep up. Companies need to adapt and make new processes, find new markets, form new partnerships and create new business models. The companies that thrive and are successful are those who understand the forces that drive change and what those changes mean to the workplace.

By Allen Cambell, Business Consultant Blog: MicroPartner’s fundamental approach to CRM is that we work in a close partnership with the customer, where the customer knows its market and its own customers, and we bring technological know-how and CRM expertise

By Morten Nikolajsen, Commercial Director, Brødrene Dahl Blog: CRM is like an iceberg. The visible part of a CRM solution is the software, while the great unknown below the surface is to find out how the system is to be developed and adjusted