Gain insight into your customers
What is Dynamics 365 Customer Insights?
Dynamics 365 Customer Insights is one of the Dynamics 365 applications, which gives you a 360-degree view of your customers, which makes it possible to create customized customer experiences.
What can you use Customer Insights for?
You can become better at understanding customers and collaborating with them by giving your employees the insight they need through intelligent customer analysis.
Dynamics 365 Customer Insights gives you a 360-degree view of your customers which makes it possible to create customized customer experiences.
Customer Insights helps you with:
Increasing employee productivity
Give your employees easy access to intelligent insight into how you best serve your customers.
Getting to know your customers better
Get a 360-degree view of your customers to anticipate their needs and optimize the customer experience.
Increasing cooperation and coherence
You can offer a common work base for marketing, sales, and service teams via one user-friendly dashboard.
Dynamics 365 Customer Insights – how it works:
An expandable platform
You easily integrate Customer Insights with the other applications within Dynamics 365, e.g., Sales, Marketing, Customer Service, and Field Service, which allows you to combine the systems and create connections between different business units to support your company’s growth.
How can MicroPartner help?
To get the most value out of Customer Insights, the solution must reflect your business and the way you work. This requires customization and usually additional features and integrations that suit your needs.
Book a free DEMO here
Book a free DEMO here
Customer Service Insights
Book a meeting
Get to know your customers better
Customer insight in one place
You can connect diverse data silos and get a nuanced picture of your customers by gathering customer insights and interactions in one place.
You can offer employees access to predictive insights without the support of data experts and give employees the opportunity to integrate customer insights into the desired Dynamics 365 application.
Create virtualizations
You can create detailed visualizations that illustrate customer engagement and user processes in one user-friendly dashboard. And at the same time, you avoid sorting many different data silos.
You can make it easy for employees to prepare and visualize data
360 degree view of your customers
Book a free DEMO here
Customer Service Insights
Get an overview of your customers’ demographics, purchase history, and interactions
Involve customers
You can analyze your customers’ demographics, purchase history, and interactions. As a result, you can deliver and fine-tune relevant offers and content using customer intelligence and built-in predictive analysis.
With Microsoft Dynamics 365 Customer Insights, you can deliver personalized, relevant customer content and better target your marketing resources by identifying the right sales opportunities.
Find hidden sales opportunities with Customer Insights
Monitor relationships with Customer Insights
You can strengthen your customer relationships by tracking interactions, quickly identifying risk customers, and effectively focusing resources on them.
You can manage your different customers’ data points in real time.
Identify hidden sales opportunities
You can identify hidden sales opportunities which allows you to effectively target your marketing resources to customer needs, interests, and demographics.
You can achieve cross-selling and additional sales with predictive analytics. You can also tailor on-site experiences to create increased customer satisfaction.
Book a free DEMO here
Testimonials
Case: Tivoli
See how Tivoli uses Dynamics 365 Customer Insights to deliver targeted customer experiences:
Prices
| THE PRICE FOR THE USER’S FIRST DYNAMICS 365 APP | PRICE FOR THE USER’S SUBSEQUENT QUALIFYING DYNAMICS 365 APP | |
|---|---|---|
| Customer Insights | From DKK 9,440.10 Per user / month | From DKK 6,293.40 Per user / month |
THE PRICES ARE EX. VAT.
MicroPartner reserves the right to regulate prices according to Microsoft.
Prices are indicative. For example, combining different licenses can mean that the price per. license per. month becomes cheaper.
As a result, please contact us to get a quote.
Contact us here or on +45 43 45 06 60.
Book a demo
Fill out the form and we will contact you regarding a demo of Customer Insights
You are also welcome to contact sales director Matthijn Hoogenboom on +45 2845 2008.
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info@micropartner.dk
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