What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is a combination of ERP-software (Enterprise Resource Planning) and CRM-software (Customer Relationship Management) software with Power BI reporting capabilities and AI.
Dynamics 365 consists of a number of different intelligent business programs also called applications that help you manage processes within different business areas such as sales, service, marketing, finance, project management and HR.
Dynamics 365 can help you with running your entire business delivering better results through predictable, AI-based insights
Built on the same common data model
The various Dynamics 365 applications are built on the same common data model, which means that all applications can be integrated with each other. The common data model also allows integration with other Microsoft products such as Office 365, as well as other non-Microsoft products that use a standard API. The products that can be integrated with Dynamics 365 can be accessed via Microsoft AppSource.
Read more about integrations.
Think big, start small
You can start with a single application and add more when the need arises, and the organization can keep up.
Read more about the different applications here.
How Dynamics 365 works
Cloud or on-premise
Dedicated to the cloud
Microsoft is fully dedicated to the cloud. As a result, there are several benefits to choosing to run Dynamics 365 in the cloud:
On-premise
Although Microsoft prefers the cloud, there may still be good reasons to choose to run Dynamics 365 on-premise. For example, you have a greater influence on safety and performance. You maintain on-premise yourself and can therefore decide for yourself when you want to run updates.
Read more about the pros and cons in CRM considerations and ERP considerations.
What are the uses for Microsoft Dynamics 365?
Explore the applications that work alone and together
Explore the applications
Click on the different tabs to read about the applications.
Business Central
Business Central
Dynamics 365 Business Central is an ERP system aimed at small and medium-sized businesses. Business Central is the latest version of Navision (NAV). With Business Central, you get a complete solution for business administration, which helps to bind the company together – so you can make better decisions.
Read more about Business Central.
Customer Service
Field Service
Human Resources
Marketing
Project Operations
Sales
AI
Mixed Reality
Add-ons
There are several add-ons for Dynamics 365, including Mailchimp, Bisnode, Resco and exclusively for Business Central in the form of Lessor and Continia.
Read more about add-ons.
How can MicroPartner help with Dynamics 365?
Out of the box solution
When installing Microsoft Dynamics 365 it is always a standard out of the box solution with Microsoft terminology and processes and not attuned to your company, your terminology or processes.
Customizations give a better user and customer experience
Perhaps you need additional functionality and integrations beyond the standard solution, that suit your specific needs? Perhaps you do not work with the term ‘customers’ but with ‘clients’? Perhaps you have multiple sales processes? Perhaps you need additional functionality and integrations that suit your specific needs?
Customizations give a better user and customer experience because they are rooted in your business and customer experience. Customizations can be simple as well as complex. MicroPartner will help you customize the system and make integrations.
Value-adding advice
As a consulting house, our most important task is to help you implement a solution that creates the most value for you and your customers.
When we advise you, we draw on our experience with +150 projects from different industries. We ensure that the solution is architecturally constructed correctly and that it is maintainable throughout its life.
We also have developers who are passionate about technical challenges and who can make customizations, and changes that go beyond the standard.
Overview of processes
When you introduce a new system, the organization usually alters existing business processes and develops new processes. As a result, we will help you getting an overview of your processes and how they can be implemented in the system.
Microsoft Dynamics 365 training
Finally, we will also help you with training. In our experience, the training is essential to the long-term position of system within the organization. We can adjust the training together, so it will fit your needs.
Read more about our approach here.
CRM and ERP considerations
We have compiled a few factors that we recommend that you include in your ERP and CRM considerations.
Read more about CRM considerations and ERP considerations.
Try Dynamics 365
Fill out the form to try Dynamics 365.
Want us to contact you?
Fill out the form we will contact you.
How much does Microsoft Dynamics 365 cost?
A license-based platform
Dynamics 365 is license-based, which works like a subscription, where you pay a fixed service per month. The license prices depend on several different parameters, e.g., number of applications, but also what needs the individual users have. There is a big difference in the price of a license where the user can create, delete, and work with data versus a license where the user only can view data. The Microsoft Dynamics licensing structure can be difficult to navigate and requires good advice.
At MicroPartner, we have advised +150 companies and organizations – Do you want us to advise you, too? Contact us here.
Read more about prices under the individual applications.
Case: Red Lion Hotel Corporation
Red Lion Hotel Corporation
Watch the video to learn how Red Lion Hotel Corporation, one of the largest hotel chains in the U.S, has transformed their business with Dynamics 365 and Office 365.
Working made easy with Dynamics 365
Contact us to learn more or to schedule a free demo
Our team of experienced and dedicated consultants is always ready to help and guide you, so you can make the best decision. Whether you need advice or want to have a personal demonstration, we are ready to assist you.
Contact us today through the form, and we will get back to you as soon as possible.
You are also welcome to contact us directly at Tel.: 70 88 67 83
